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Custom Computer Builds

Here at Tekhouse Computers we offer a highly personal, professional custom computer design and building service, whatever type of computer you require, from a powerful desktop PC, to a killer gaming machine, half a dozen office computers, Crypto Mining Racks, and every other type of computer in between, we offer a build quality, service and value for money that’s second to none. We have the widest range of build options possible.

Many retailers outsource their PC building to other companies rather than build and test them in-house. This can lead to a number of complications including unstable systems, poorly matched hardware, inadequate attention to detail, and careless or sloppy build quality. When you buy a custom built computer from Tekhouse Computers your computer will be built in-house by one of our own highly skilled engineers who have many years of experience at the highest levels of PC construction and configuration, you will get the exact computer you asked for.

If you're not sure what you need, you can tell us what you want to use your new computer for and we can give you a quote based on a couple of different hardware configurations which you are free to adjust for a requote to meet your computing needs, we will never over-sell, or sell you something you don't need, or alternatively you can give us an exact specification and components list and we will then source the parts from our reputable industry suppliers at the best possible prices and give you a final quote for the finished build. The final quote we give you is the price you pay with no hidden extras.

Our range of hardware options cater to every budget and the configuration possibilities are virtually endless. If you’re not sure what to choose, or what something means, you can contact us and we will explain the options in more detail.

We hand build each and every machine to customer order, and to their exact specifications in house, your computer will truly be a one of a kind computer that is unique to you, and you will never find another machine the same anywhere on the planet!

 
The Build Process

Free No Obligation Initial Consultation

We offer a free, no obligation consultation and quotation service, when you first contact us generally the first two things we need to know are:

What do you want to use your computer for?
What is your budget for this particular computer build?

We can then advise you on the best way forward, the number of different computer configurations are virtually limitless; however, we would certainly not be advising you to have the latest intel I9 9th generation gaming machine built, if you are only going to use it for surfing the web, email checking and writing your memoirs. The same works the other way around, we would absolutely not build you a £300 low spec computer and tell you it can play all the latest games just to get your custom.

We will work with you at every stage of the design phase, taking your budget, and the intended use of the computer into account, once we have a number of viable options we will provide you with a quote for each option, you can change hardware and specifications as many times as you want or need to until you are happy with the final design and quote.

If you already know what you want in terms of a hardware configuration that’s fine by us as well, we can supply you with a no obligation quote for the hardware spec you give us.

Accepting The Quote

Once you are happy with the final design and specification of your custom PC, and have accepted the written quote we provide to you, we will require payment in full from you before we can proceed with your build; we accept the following payment methods:

BACS, Paypal, Cheque, Cash, Debit & Credit cards in person (chip & pin), Online Credit & Debit Cards via Paypal Invoice.

The time you make payment to the time you receive your computer is normally 5 - 7 working days, all you have to do is sit back and let us do the hard work for you.

The Build

Once we receive your payment and the funds have cleared we order all of the parts for your custom computer build from our reputable industry suppliers, usually the parts arrive at our premises in 24 hours or less from the time of order, the only exception to this is if a customer has requested specialist, or hard to come by components to be included in the build.

We limit the amount of stock we carry on site, simply because the IT industry is a fast evolving and changing environment, and what everyone wants in their builds one week, may be out of favour the next week, by ordering components on demand we can get the latest component revisions at the latest and in most cases the best prices, by using this practice we are able to keep our prices down for our customers.

Once your components arrive at our premises, they are un-packed and thoroughly checked for cosmetic / transit damage to make sure they meet our strict quality control standards.

Your custom computer is built in our dedicated static free workshop by our own highly skilled engineers who have many years of experience at the highest levels of PC construction, your computer is checked, and rechecked and has to comply with our multipoint checklist at every stage of construction to ensure that the highest build quality possible is maintained.

Only once our engineers are 100% happy with the completed build, your machine will undergo its initial first power up, and post boot test.

Stress Testing

Once your computer has past the initial power up and post boot testing (we've never had one fail yet) we move on to the main testing stage, it is given relentless testing and has to pass our stringent quality control checks, it will be optimised and set up by one of our highly skilled team so that it runs perfectly.

How this is done will largely depend on whether you chose to have an operating system installed or not, If you opted for an operating system we will install it at this stage, along with all of your chosen hardware device drivers, once everything is installed your computer will be subjected to a 24 hour stress test, this will allow us to determine that all of the hardware in your computer is functioning correctly and that the cooling systems are performing as they should be under a wide range of operating conditions.

If you opted not to have an operating system included with your build, we boot your machine from an external pre-installed operating system, and run the stress test in the same manor, this has the advantage of leaving your included hard drive/s in pristine condition for you to do as you please, the only down side to this is that your hard drive/s are not included in the stress test unless you specifically authorize us to do so.

Delivery / Collection

Only once your computer has 100% passed our stress testing procedure is it signed off and made ready for collection or delivery, we will then contact you to arrange the details, this can happen in several ways depending on the delivery / collection options you chose at the consultation stage.

After Sales Care & Warranty

When you receive your new computer, you will also receive a folder containing all paperwork, software serial keys and instruction manuals relating to the components used in your custom computer build, you will also receive information about how to care for your computer, along with any stress test results, you will also receive any hardware driver disks to accompany your computer’s hardware.

All of our new build custom computers come with a 1 year Tekhouse parts & labour warranty as standard, unless you have taken out one of our extended warranty packages, Customer transplanted components and used part / Retro builds are excluded.

When your computer reaches 12 months old, we offer a free of charge annual service, this involves us opening up the case and completely cleaning your computer components, dust filters, case etc. We also run a few software tests to ensure that your computer is running as it should be, if there are any issues that you wish to point out we can look at resolving them for you, you will receive an email or letter in the post inviting you to use this service if you wish, however you are under no obligation to do so.

 
 
 
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